Buying handmade online raises honest questions, and we like answering them. Over the years, a few come up again and again. Here we tackle the most common handmade decor questions, clearly and without spin.
If your query is not covered here, just ask us directly.
Will my piece look exactly like the photo?
Almost, but not perfectly. Handmade work carries small, natural variations in colour and line. That slight difference is a mark of real craft, not a flaw to worry about.
How should I care for handmade decor?
Keep pieces away from direct heat and long sunlight. Dust them gently with a soft, dry cloth. For wood, a little natural polish now and then keeps the finish rich.
Do you take custom orders?
Often, yes. Many pieces are already made to order, so small adjustments are sometimes possible. Reach out, and we will tell you honestly what the artisans can manage.
What if my order arrives damaged?
We pack carefully, yet accidents can happen in transit. If a piece arrives damaged, contact us and we will make it right. That promise sits behind every one of these handmade decor questions.
Still curious? Explore our handcrafted collection, or read our guide to what handmade means. For more on Indian craft, see the Ministry of Culture.